Stardoll AdminStardoll Admin

 

Tea With Lisa - Loading Issues & Winner Announcement!

58個月之前

Hey Dolls!

First off, a big thank you to Cupid, for handling last week's Tea With Lisa with such care and devotion! 

Secondly, we know that several members have been experiencing issues with their Stardoll gameplay over the past week, including having problems with various pages loading and wardrobes / beauty parlors seeming empty. Our tech team has investigated and are not finding any issues on our end, nor can we replicate the problems you are experiencing, so it's very difficult to troubleshoot a problem we cannot see or experience ourselves. Some of y'all have been gracious enough to send our staff requested information throughout this investigation and we are totally appreciative! Some dolls' issues have seemingly resolved themselves while others are still experiencing these troubles, regardless of which web browser is being used. 

So, what can you do to resolve this issue? Be sure that you are allowing pop-ups, as blocking them interferes with gameplay. Ensure you have Stardoll open in only one window. Confirm you have the most recent version of Flash (they updated January 21st -- check here for more information), and check to see that you have not blocked Flash, which can be easy to do accidentally. If you feel this may have happened, you can review how to fix that problem here. If you were experiencing this issue and it has since been resolved, please let us know what action you took right before it resolved itself so we can better understand and assist others going forward.

Now, on to more fun news! The winner of the Who's YOUR Favorite Scavenger Hunt Finale Finalist??! contest winning 100 SD and becoming the curator of our second round of Callie's Picks Curated by YOU is... (drumroll please!)..... zzmama! Congratulations zzmama and thank you to all who particpated and to those that voted!



Keep an eye out for the first curator, mfentyx's Callie's Picks: Curated by YOU collection coming to StarPlaza soon! Have a lovely day, and keep enjoying Carnival, Dolls!

Hugs,
Lisa.Stardoll
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